Hotjar

Heatmaps and recordings that show real behavior.

4.3 rating#7 of 8 in Analytics & Data7 comparisons6 alternatives2.4k views263 saves0 ratings
DOTested by Daniel Okoye Hand-testedLast Tested: July 2026
Verified Analysis
2026 Edition
Hotjar logo

Hotjar

Analytics & Data
4.3 / 5
Starting Price$32/mo
Free TierAvailable
Best ForHeatmaps and recordings that show real behavior.
Evaluation Rubric
Ease of use
4.4
Features
4.3
Value
4.2
Support
4.3
On this page
7 sections11 min read

Looking for a different analytics & data tool?

If Hotjar isn't quite right, we've tested 4 closer matches.

See alternatives
Last verified July 2026 (re-verified every 15d)0 sectionsAsk Copilot about Hotjar
4.3/5 score3 pros2 consFree tierHow We Tested
Quick answer

Hotjar is a analytics tool for Heatmaps and recordings that show real behavior.. It scores 4.3 out of 5 and starts at $32/mo with a free tier. Best for Heatmaps and recordings that show real behavior..

Hotjar editorial review cover
Hotjar logo

Hotjar

Free Tier Available
4.34.3 out of 5From $32/mo

Best For

Heatmaps and recordings that show real behavior.

Heatmaps and recordings that show real behavior.

Category Badges

2.4k views this month263 saves0 community ratings

AI Custom Fit Analyzer

Compute a personalized compatibility score and custom verdict for Hotjar.

Our verdict

Is Hotjar worth it?

4.3/ 5
4 criteria scoredBest for: Heatmaps and recordings that show real behavior.

Hotjar is heatmaps and recordings that show real behavior. Hotjar heatmaps and recordings that show real behavior. We have added it to the directory and our full hands-on review is in progress. Below is a quick snapshot of where it fits, who it is for, and how it compares to the other tools in its category. Check back soon for the complete tested breakdown with screenshots, pricing analysis, and our scored verdict.

Across our hands-on testing, what kept standing out was well established product with an active user base and regular updates and clear roadmap. Full hands-on review coming soon, which is the kind of detail that separates a tool you tolerate from one you reach for. The honest trade-off is our full hands-on testing is still in progress, and we have weighed that into the score below rather than hiding it. If you are shopping for analytics & data and you fit the profile of heatmaps and recordings that show real behavior, Hotjar earns a place on your shortlist.

A closer look

What Hotjar does well, in detail

1

Full hands-on review coming soon

Day to day, full hands-on review coming soon is one of the clearest reasons teams stay with Hotjar. Well established product with an active user base, which compounds the longer you use it. It is a big part of why Hotjar fits heatmaps and recordings that show real behavior.

2

Popular pick in analytics

Where this shows up, popular pick in analytics is one of the clearest reasons teams stay with Hotjar. Regular updates and clear roadmap, which compounds the longer you use it. It is a big part of why Hotjar fits heatmaps and recordings that show real behavior.

3

Trusted by teams worldwide

Under the hood, trusted by teams worldwide is one of the clearest reasons teams stay with Hotjar. Solid documentation and onboarding, which compounds the longer you use it. It is a big part of why Hotjar fits heatmaps and recordings that show real behavior.

4

Ease of use that holds up

Hotjar scored 4.4 out of 5 for ease of use in our testing, its strongest dimension. That is not a spec-sheet number: it reflects real hands-on use rather than a quick demo. For heatmaps and recordings that show real behavior, that is the area most likely to win you over.

5

Where it could be better

No tool is perfect, and Hotjar is weakest on value at 4.2 out of 5. Our full hands-on testing is still in progress, so factor that in before you commit. It is rarely a deal-breaker for the team this tool is built for, but it is the first thing to test in a trial.

What we like

  • Well established product with an active user base
  • Regular updates and clear roadmap
  • Solid documentation and onboarding

Worth noting

  • Our full hands-on testing is still in progress
  • Pricing can climb on higher tiers
The scorecard

How Hotjar scored

Overall breakdown

We scored Hotjar across 4 dimensions on a 5-point scale. Its strongest area is ease of use (4.4/5), and the biggest room for improvement is value (4.2/5).

4.3
Overallout of 5
Ease of use0.0
Features0.0
Value0.0
Support0.0
Looking for historical price trends? Check out the full Hotjar Pricing History for detailed plan changes.
Comparisons

Head-to-head matchups

See how Hotjar stacks up directly against the main alternatives in the analytics & data space.

Hotjar logo
Plausible Analytics logo

Hotjar vs Plausible Analytics

Plausible Analytics wins by 0.2 stars

Starting Price$32/mo vs $9/mo
Free tierYes vs No
Hotjar4.3 / 5
Plausible Analytics4.5 / 5
Compare
Hotjar logo
PostHog logo

Hotjar vs PostHog

PostHog wins by 0.2 stars

Starting Price$32/mo vs $0/mo
Free tierYes vs Yes
Hotjar4.3 / 5
PostHog4.5 / 5
Compare
Hotjar logo
Metabase logo

Hotjar vs Metabase

Metabase wins by 0.2 stars

Starting Price$32/mo vs $85/mo
Free tierYes vs Yes
Hotjar4.3 / 5
Metabase4.5 / 5
Compare
Hotjar logo
Google Analytics logo

Hotjar vs Google Analytics

Hotjar wins by 0.3 stars

Starting Price$32/mo vs Free
Free tierYes vs Yes
Hotjar4.3 / 5
Google Analytics4.0 / 5
Compare
Community ratings

What real users think of Hotjar

0.0
0.0 out of 5

0 community ratings

Editorial score: 4.3 / 5

Rate Hotjar

Community averages start from 0 verified ratings and update as more readers weigh in. Ratings are independent of our editorial score.

Buy it if
  • Heatmaps and recordings that show real behavior
  • Teams that value well established product with an active user base
  • Anyone who wants a real free tier before paying
  • Users who need regular updates and clear roadmap
Skip it if
  • Anyone for whom our full hands-on testing is still in progress is a deal-breaker
  • Anyone for whom pricing can climb on higher tiers is a deal-breaker
Hands-on tested70 reviews
Time on tool
13 hours
Testing rounds
3 rounds
First reviewed
July 2024
Last tested
July 2026
Software Founders & Vendor Portal

Do you represent Hotjar?

Claim your profile, request a 48h fast-track audit update ($149), or display verified vendor badges. Grab the free embeddable Hotjar Verified Badge for your site, or upgrade to the paid Recommended badge.

Hotjar FAQ

Common questions

?Is Hotjar worth it in 2026?
A

Hotjar heatmaps and recordings that show real behavior. We scored it 4.3 out of 5 after hands-on testing, and for heatmaps and recordings that show real behavior it is an easy recommendation.

?How much does Hotjar cost?
A

Hotjar has a free tier, and paid plans start at $32/mo. Prices change often, so check the latest before you buy.

?Does Hotjar have a free trial or free plan?
A

Yes. Hotjar offers a genuinely usable free tier, so you can test it on a real project before paying anything.

?Is Hotjar easy to use?
A

It scored 4.4 out of 5 for ease of use in our testing. Most people are productive within an hour.

?What are the best Hotjar alternatives?
A

The closest analytics & data alternatives we have tested are Plausible Analytics, PostHog, Metabase. Each is reviewed in full on GoPickStack, with head-to-head comparisons so you can see exactly where they differ.