Tool Changelog

What changed with Close CRM?

Track chronological product updates, verified pricing tiers adjustments, features additions/retirements, and outage summaries for Close CRM.

2
Tracked updates
2026-09-08

Close updates centralized phone number management and call routing

New Feature

Teams can assign shared phone numbers and manage simultaneous inbound call distribution rules across remote reps.

2026-06-12

Close debuts Chloe AI assistant for sales automation

New Feature

Chloe drafts outreach messages, summarizes call transcripts, and extracts action items directly into CRM contact records.