Build my stackClose CRM vs Copper
Evaluating Close CRM and Copper requires comparing two popular options in the crm & sales space. While Close CRM is widely recognized for its ability to help outbound B2B sales teams and SDRs making 50+ calls per day who need an integrated VoIP power dialer, native SMS, and multi-channel follow-up sequences., Copper is optimized for teams that need to focus on small marketing agencies, design studios, law offices, and consulting practices operating entirely on Google Workspace that want contact logging and deal stages embedded directly within Gmail without forcing reps to open a separate CRM window.. In this hands-on evaluation, we look at their pricing structures, feature sets, user reviews, and performance to help you decide which tool fits your daily workflow best.
Based on our comprehensive evaluation metrics, Close CRM emerges as the stronger overall choice for most teams, earning a score of 4.7 compared to 4.0 for Copper. A key factor in this recommendation is that Close CRM provides power Dialer connects instantly and logs calls automatically., which helps streamline workflows. However, Copper remains an excellent alternative if your team is specifically looking for a tool optimized for small marketing agencies, design studios, law offices, and consulting practices operating entirely on Google Workspace that want contact logging and deal stages embedded directly within Gmail without forcing reps to open a separate CRM window. and you value the Gmail sidebar integration eliminates the dreaded CRM adoption problem: team members can view, create, and update deals without leaving their active email inbox.. Weigh the cost differences and feature limits carefully before making a commitment.
When comparing Close CRM and Copper, Close CRM comes out ahead with a 4.7/5 score for outbound B2B sales teams and SDRs making 50+ calls per day who need an integrated VoIP power dialer, native SMS, and multi-channel follow-up sequences.. Close CRM starts at $49/mo, while Copper starts at $12/mo. Choose Close CRM for outbound B2B sales teams and SDRs making 50+ calls per day who need an integrated VoIP power dialer, native SMS, and multi-channel follow-up sequences., or Copper for small marketing agencies, design studios, law offices, and consulting practices operating entirely on Google Workspace that want contact logging and deal stages embedded directly within Gmail without forcing reps to open a separate CRM window..
Who stands behind these tools
Close CRM
- Company
- Close
- Founded
- 2013
- Headquarters
- San Francisco, USA
- CEO
- Steli Efti
Pricing & features verified 2026-07-27
Copper
Pricing & features verified September 2026
Close CRM vs Copper at a glance
| Close CRM | Copper | |
|---|---|---|
| Category | CRM & Sales | CRM & Sales |
| Our rating | 4.7 / 5 | 4.0 / 5 |
| Starts at | $49/mo | $12/mo |
| Free tier | No | No |
| Best for | Outbound B2B sales teams and SDRs making 50+ calls per day who need an integrated VoIP power dialer, native SMS, and multi-channel follow-up sequences. | Small marketing agencies, design studios, law offices, and consulting practices operating entirely on Google Workspace that want contact logging and deal stages embedded directly within Gmail without forcing reps to open a separate CRM window. |
Feature Comparison & Edge Analysis
Toggle below to spotlight the unique capabilities where each tool stands out
| Capability / Feature | Close CRM | Copper | Advantage |
|---|---|---|---|
Free Tier Access Copper has free tier | Parity | ||
Native Time Tracking Built-in timer & logging capabilities | Parity | ||
AI Assistant & Summary AI text generation & automated summary support | Parity | ||
Custom Views (Board/List/Gantt) Multiple workspace view perspectives | Parity | ||
Mobile Apps (iOS & Android) Native mobile app support | Parity | ||
CSV & Workspace Export Full data portability and CSV exports | Parity | ||
Role-Based Permissions Granular access controls per member | Parity | ||
Workflow Automations Trigger-action automation rules | Parity | ||
External Guest Sharing Client and guest collaboration access | Parity | ||
Enterprise SSO & SAML Single Sign-On enterprise security | Parity |
How Pricing Scales as Your Team Grows
Drag the seat slider to see the exact price gap and cost trajectory between Close CRM and Copper
Close CRMEst. $1,548/year at 5 seats
📐 $129/mo base
CopperEst. $1,104/year at 5 seats
📐 $92/mo base
Where Close CRM shines
- Power Dialer connects instantly and logs calls automatically.
- Built-in Twilio SMS allows native texting without external apps.
- Clean UI designed for speed and outbound motion.
- Workflow automations streamline multi-step follow-ups.
- No permanent free tier and expensive entry pricing ($49 to $99/seat/mo) plus separate Twilio carrier calling fees make it prohibitive for early-stage startups.
- Built strictly for outbound sales calling and emailing; lacks marketing automation, CMS tools, and customer support ticketing.
Where Copper shines
- The Gmail sidebar integration eliminates the dreaded CRM adoption problem: team members can view, create, and update deals without leaving their active email inbox.
- Automated data extraction identifies contacts and companies from incoming emails, pulling names, phone numbers, and addresses without manual copy-pasting.
- Native Google Calendar integration links scheduled appointments directly to corresponding customer deal records automatically.
- Integrated project management modules enable service firms to move client projects from closed-won sales status into client onboarding boards within the same interface.
- Rigid Google Workspace dependency means the CRM is practically useless for teams using Microsoft Outlook or multi-client environments
- Starter plan ($29 per user per month) caps teams at 3 seats and 2,500 contacts, forcing growing businesses to the expensive $69 per seat Professional plan
AI Head-to-Head Arbiter
Get an instant custom comparison and clear recommendation for your specific situation.
AI Advocate Debate
A structured 3-round head-to-head match between verified software advocates.
Round 1: Speed, User Experience, and Day-One Velocity
Close CRM Advocate
Pro-Close CRM Stance
Close CRM is built specifically for Outbound B2B sales teams and SDRs making 50+ calls per day who need an integrated VoIP power dialer, native SMS, and multi-channel follow-up sequences.. Its main superpower is Power Dialer connects instantly and logs calls automatically., allowing teams to get up and running without endless configuration friction.
"While Copper offers plenty of options, it often requires more setup overhead before you see actual productivity gains."
Copper Advocate
Pro-Copper Stance
Copper excels where deep power is required. Best for Small marketing agencies, design studios, law offices, and consulting practices operating entirely on Google Workspace that want contact logging and deal stages embedded directly within Gmail without forcing reps to open a separate CRM window., its standout advantage is The Gmail sidebar integration eliminates the dreaded CRM adoption problem: team members can view, create, and update deals without leaving their active email inbox., giving teams greater autonomy as workflows expand.
"Close CRM can feel constrained once your team outgrows its default feature boundaries."
So which should you pick?
Choose Close CRM if
- Built for outbound B2B sales teams and SDRs making 50+ calls per day who need an integrated VoIP power dialer, native SMS, and multi-channel follow-up sequences.
- Power Dialer connects instantly and logs calls automatically.
Choose Copper if
- Built for small marketing agencies, design studios, law offices, and consulting practices operating entirely on Google Workspace that want contact logging and deal stages embedded directly within Gmail without forcing reps to open a separate CRM window.
- Budget is tight (from $12/mo)
- The Gmail sidebar integration eliminates the dreaded CRM adoption problem: team members can view, create, and update deals without leaving their active email inbox.
Migrating from Copper to Close CRM?
Estimated setup & migration time: ~15 hours for a 10-person team.
💡 Migration Tip: Export all projects from Copper in CSV format before mapping custom fields into Close CRM. Test with a 3-person sub-team first.
Are you a founder or team member at Close CRM or Copper?
Display your official GoPickStack Verified Top Tool Badge on your website to showcase your 2026 rating and build trust with buyers.
Common questions
Keep reading from here
FTC Disclosure: We may earn a commission if you buy Close CRM or Copper through our links (rel="sponsored"), at no extra cost to you. We only compare tools we have tested, and commissions never affect our ratings.
Close CRM (Rated 4.7/5)