Build my stackClose CRM vs Copper
Evaluating Close CRM and Copper requires comparing two popular options in the crm & sales space. While Close CRM is widely recognized for its ability to help outbound sales teams making 50+ calls a day., Copper is optimized for teams that need to focus on a CRM that lives inside Google Workspace.. In this hands-on evaluation, we look at their pricing structures, feature sets, user reviews, and performance to help you decide which tool fits your daily workflow best.
When comparing Close CRM and Copper, Close CRM comes out ahead with a 4.7/5 score for outbound sales teams making 50+ calls a day.. Close CRM starts at $49/mo, while Copper starts at $12/mo. Choose Close CRM for outbound sales teams making 50+ calls a day., or Copper for a CRM that lives inside Google Workspace..
Based on our comprehensive evaluation metrics, Close CRM emerges as the stronger overall choice for most teams, earning a score of 4.7 compared to 4.0 for Copper. A key factor in this recommendation is that Close CRM provides power Dialer connects instantly and logs calls automatically., which helps streamline workflows. However, Copper remains an excellent alternative if your team is specifically looking for a tool optimized for a CRM that lives inside Google Workspace. and you value well established product with an active user base. Weigh the cost differences and feature limits carefully before making a commitment.
Close CRM vs Copper at a glance
| Close CRM | Copper | |
|---|---|---|
| Category | CRM & Sales | CRM & Sales |
| Our rating | 4.7 / 5 | 4.0 / 5 |
| Starts at | $49/mo | $12/mo |
| Free tier | No | No |
| Best for | Outbound sales teams making 50+ calls a day. | A CRM that lives inside Google Workspace. |
Side-by-Side Feature Matrix
| Feature | Close CRM | Copper | Notes |
|---|---|---|---|
| Free Tier Access | Copper has free tier | ||
| Native Time Tracking | Built-in timer & logging capabilities | ||
| AI Assistant & Summary | AI text generation & automated summary support | ||
| Custom Views (Board/List/Gantt) | Multiple workspace view perspectives | ||
| Mobile Apps (iOS & Android) | Native mobile app support | ||
| CSV & Workspace Export | Full data portability and CSV exports | ||
| Role-Based Permissions | Granular access controls per member | ||
| Workflow Automations | Trigger-action automation rules | ||
| External Guest Sharing | Client and guest collaboration access | ||
| Enterprise SSO & SAML | Single Sign-On enterprise security |
How they scored, dimension by dimension
In our testing, Close CRM comes out on top for ease of use with a rating of 4.6 versus 4.1 for Copper. This difference reflects Close CRM's more robust implementation of these features, which helps teams execute work with less friction. While Copper is capable, it does not match the ease of use or feature depth offered by the winning platform in this category.
Where Close CRM shines
- Power Dialer connects instantly and logs calls automatically.
- Built-in Twilio SMS allows native texting without external apps.
- Clean UI designed for speed and outbound motion.
- Workflow automations streamline multi-step follow-ups.
- No free plan; pricing gets expensive as teams scale.
- Mobile app lacks advanced workflow controls.
Where Copper shines
- Well established product with an active user base
- Regular updates and clear roadmap
- Solid documentation and onboarding
- Our full hands-on testing is still in progress
- Pricing can climb on higher tiers
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So which should you pick?
Choose Close CRM if
- Built for outbound sales teams making 50+ calls a day.
- ease of use matter most to you
- Power Dialer connects instantly and logs calls automatically.
Choose Copper if
- Built for a CRM that lives inside Google Workspace.
- Budget is tight (from $12/mo)
- Well established product with an active user base
Migrating from Copper to Close CRM?
Estimated setup & migration time: ~15 hours for a 10-person team.
💡 Migration Tip: Export all projects from Copper in CSV format before mapping custom fields into Close CRM. Test with a 3-person sub-team first.
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Common questions
FTC Disclosure: We may earn a commission if you buy Close CRM or Copper through our links (rel="sponsored"), at no extra cost to you. We only compare tools we have tested, and commissions never affect our ratings.
Close CRM (Rated 4.7/5)