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2025-09-03
Zoho CRM launches Zia AI generative email replies and sentiment analysis
New Feature
Sales representatives can use Zia AI to evaluate prospect reply sentiment and draft contextual follow-up emails directly within lead timelines.
Tool Changelog
What changed with Zoho CRM?
Track chronological product updates, verified pricing tiers adjustments, features additions/retirements, and outage summaries for Zoho CRM.
2
Tracked updates
2024-05-22
Zoho CRM rolls out Canvas design studio for customizable module interfaces
New Feature
CRM administrators can design visual record pages, custom card views, and conditional field displays tailored to specific sales roles.