Build my stack
2026-04-12
Tidio expands Lyro AI Agent into email ticketing automation
New Feature
Support teams can deploy Lyro conversational AI agents across email inboxes to resolve order inquiries and execute ticket handoffs.
Tool Changelog
What changed with Tidio?
Track chronological product updates, verified pricing tiers adjustments, features additions/retirements, and outage summaries for Tidio.
2
Tracked updates
2025-06-20
Tidio launches Lyro 2.0 with Shopify order actions and knowledge sync
New Feature
Lyro 2.0 enabled automated Shopify order status lookups, automated return workflows, and live FAQ web page scraping.