Pricing history

How has Help Scout priced over time?

Track price changes, compare to category averages, and decide when is the right time to sign up.

$25

Current price

Help Scout

4.6$20/user/mo

Help Scout Pricing History

+25% Increase

Verified historical tracking by GoPickStack researchers.

Low: $20

High: $49

Average: $31.33

Hover points on the chart to inspect specific pricing updates and plan shifts.All amounts in USD

Price timeline

2026-09

Verified September 2026 by GoPickStack; returned to per-user seat pricing with Standard at $25 per user per month billed annually ($30 monthly), Plus at $45, Pro at $75 (10-user minimum), and AI Answers at $0.75 per resolution

$25/mo

2024-11

Help Scout temporarily experimented with a contact-based model starting at $49/mo for 1,000 contacts with unlimited seats

$49/mo

2024-01

Standard plan baseline at $20 per user per month on annual billing ($25 monthly), Plus at $40 per user per month, and Pro at $65

$20/mo